About VALNOR

VALNOR is a French online store specialising in heated clothing. Our idea is simple: stay warm outdoors without piling on bulky layers.

What we offer

Our commitments

  • Clear product pages: number of zones, heat levels, box contents and care are listed for every product.
  • Free tracked delivery in mainland France (5 to 8 business days) and the European Union (8 to 16 business days).
  • 14 days to change your mind after delivery, plus the 2-year legal guarantee of conformity.
  • Secure payment: card, PayPal and the other methods shown at checkout.
  • Responsive customer service, in English or French, usually within 48 business hours.

Any questions?

Check our FAQ or write to us via the Contact page.